This Cookies & Privacy Policy sets out how we approach handling our customer personal information. We want our customers to feel confident your personal data is secure and understand how it is used. The important things to be aware of from the outset are that,

We ask for what we need - The information we collect from you is based on the necessary information to fulfill your orders, and present you with relevant products & news.

Keeping it safe - We have processes in place to keep your data safe. We don’t store your payment card numbers.

We never sell your data and share it carefully - We don’t sell your data to third parties. We do use carefully selected service providers to support fulfillment, payment processing, and marketing.

Unsubscribing from direct marketing is easy – click unsubscribe or contact our customer care team.

We would be happy to deal with any data protection queries you may have, please contact us at help@datisshoes.co.uk in the first instance. 

Privacy Policy

Datis Shoes UK Limited ("we" and "us") collects, processes and is responsible for personal data relating to our customers, those interested in our products and others. Our use of personal data is regulated by global data protection regulations in the territories we operate however this policy specifically serves as notice to residents of the UK and Europe. We are responsible as ‘controller’ of that personal data for the purposes of data protection legislation.

We are a limited company with our registered office address at LATIF HOUSE, FIRST WAY, WEMBLEY, HA9 0JD and company number BR025915.

This Privacy Notice and Policy applies to all processing of customers’ and potential customers’ personal data by us and our affiliated companies.

Text Messages

You may elect to receive text messages from us. When you sign up to receive text messages, we will send you information about promotional offers and more. These messages may use information automatically collected based on your actions while on our sites and may prompt messaging such as cart abandon messages (IE Cookies). To the extent you voluntarily opt to have Text notifications sent directly to your mobile phone, we receive and store the information you provide, including your telephone number or when you read a text message. You may opt out of receiving text messages at any time by texting “STOP” to our text messages. For more information about text messages, see our Terms and Conditions. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

WHAT PERSONAL DATA DO WE COLLECT AND USE?

Identity Data,includes your name, username or similar identifier and gender.

Contact Data, includes billing and delivery address, email address and telephone numbers.

Transaction Data, includes what you bought, when, and the delivery method.

All payment processing is handled by Shopify, AmazonPay, Klarna or Paypal, so we do not collect, store or process your payment card number. We do however collect information about the payments, orders and purchases. In exceptional circumstances to process refunds we require bank account details for refund handling.

Marketing and Communications Data, includes your feedback, communications you have sent to us or we have sent to you, preferences in receiving marketing from us and your communication preferences.

We collect the following data automatically using cookies and other similar technologies:

Technical Data, Technical data includes details your visits to our sites including web pages viewed and search terms entered, internet connection, device and browser settings as well as the internet protocol (IP) address and location.

Usage Data, includes how you use our website and communication engagement (including email and social media).

We may also receive Technical Data about you if you visit other websites employing our cookies. Please see our cookie policy for further details.